Hannor Safety & Driver Institute policies

Defensive Driving Policies

1

Registration & Payment

Full payment is required to reserve your seat. Registration is not confirmed until payment has been successfully received.

2

Attendance Requirements

Students must attend and complete the entire 6-hour class to receive a Certificate of Completion. Late arrivals, extended absences, or early departures may result in dismissal without credit.

3

Zoom Class Requirements

Students attending virtually must join using a valid government-issued photo ID, keep their camera on throughout the class, remain attentive, and follow all instructor and moderator instructions.

4

Classroom Conduct

Students are expected to conduct themselves in a respectful and professional manner. Disruptive, abusive, or inappropriate behavior may result in removal from class without a certificate.

5

Electronic Device Policy

Cell phones, smart watches, earbuds, headphones, and other electronic devices may not be used during class unless specifically authorized by the instructor.

6

Rescheduling & Refunds

Class tuition is non-refundable. If you are unable to attend your scheduled class and wish to attend a future class, a new registration and full payment will be required. No exceptions.

7

Certificate of Completion

Certificates are issued only after students successfully complete all Georgia DDS class requirements, including attendance, participation, and identity verification.

8

Right to Refuse Service

Hannor Safety & Driver Institute LLC reserves the right to refuse or discontinue service to anyone who violates class policies, provides false information, or engages in disruptive, threatening, or unsafe behavior.

Tag & Title Service Policies

1

Document Accuracy

Customers are responsible for providing complete, accurate, and truthful information. Incorrect or incomplete documentation may delay processing.

2

Required Documents

Customers must provide all required documents before services can be completed. Missing documentation may require additional appointments.

3

Payment

Service fees are due before processing begins unless otherwise stated. Government taxes, registration fees, title fees, and county fees are separate from our service fees.

4

Processing Times

Processing times vary depending on the Georgia Department of Revenue, county tag offices, and transaction type. Hannor Safety & Driver Institute LLC cannot guarantee government processing times.

5

Customer Responsibility

Customers are responsible for reviewing all submitted information before documents are processed. The company is not responsible for delays caused by incorrect information provided by the customer.

6

Appointment Policy

Appointments are recommended to ensure timely service. Walk-in services are accepted based on availability.

7

Service Refusal

We reserve the right to refuse service to anyone who is abusive, threatening, disruptive, or refuses to comply with office policies.

8

Privacy & Confidentiality

Customer information is handled securely and used only for the purpose of completing requested services in accordance with applicable laws and regulations.

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